General settings

Descriptions of the available settings you can modify.

Eric Björn avatar
Written by Eric Björn
Updated over a week ago

About General Settings

General Settings are settings that are set and configured system-wide. You'll find general settings in Studio > Settings > General. Below you will find descriptions to get some more detailed information about the different settings.

General settings

Workspace name
Normally, this is the company or organization name or equivalent. Can be used as a message code in messages. It’s also part of the URL after logging in. 

Workspace email
Workspace email can be used as the message short code TRAINING PROVIDER EMAIL in Notifications.

Phone number
Phone numbers can be used as a message code in notifications.

Enable secondary email address for users

Activate to enable your users to have a secondary email address.

Enable SMS messages
Activate SMS notification for your Learnster instance.❗️Note that SMS notifications may lead to additional costs due to traffic charges. Please contact your Learnster Sales Representative if you have any questions.

Language in Learnster U

Default language
The language you choose will be the default system language when a user log in to Learnster U. The default language is also used for notifications unless the learner chooses another language in Learnster U. This means that, for instance, invitation emails will always be sent using the default language.

💡 To change the default language, click on the current language and choose from the dropdown menu.

Available languages

Learners can choose from any activated language in Learnster U. When you activate, for example, English and Swedish; your users can choose between these two system languages in the footer on the course overview page in Learnster U.

ℹ️ Available languages in Learnster are English (US), English (UK), Swedish, Dutch, Chinese, German, Finnish, Danish, Norwegian, and Polish.

Course catalog

Show the course catalog in Learnster U
Activate the course catalog in Learnster U. The course catalog can be used to publish courses in an internal course catalog allowing your learners to apply, or enroll for courses on their own (by interest or as instructed by managers, for instance) without administrators having to specifically assign courses to them. 

To make the course catalog work properly, you need to adjust some more settings. Go to Course Catalog to learn more.

Enroll learners automatically by default
Choose the default enrollment setting for courses in the course catalog. If set to automatic, users are enrolled in a course directly. If set to manual, users “apply” to be enrolled for a course, and an administrator or a team manager must approve the enrollment manually.

Enable course suggestions

Allow your users to send course suggestions to their colleagues. This setting only applies to courses that are available in the courses catalog.

ℹ️ The default setting can be overridden individually for each course.

Default settings for course completion

Default completion criteria

With Completion Criteria, you're able to control the criteria for course completion and how the course should behave once it's been completed. Choose between Static, Dynamic, Manual, or Off to use as the default mode for your courses.

💡 You can change the completion criteria for each course under course settings.

  • Static

    In Static mode, course completion is connected to course progress and scheduled events. A course is completed when the user reaches 100% progress and the date of the last completed event has passed. Once a user has reached a completed state, the course will stay completed no matter how course content is changed or added to. Course progress will however stay updated with content changes. Meaning that if new content is added, progress will be recalculated and will go below 100% for previously completed users. But, as stated above, this will not affect the completion status for already completed users.

    Static mode should be used for courses where content updates should not affect already completed users course status.

  • Dynamic

    In Dynamic mode, using the same logic as in Static mode, course completion is connected to course progress and scheduled events. A course is completed when the user reaches 100% progress, and the date of the last completed event has passed. But, in Dynamic mode, course completion is always directly connected to user progress, and if a user's progress goes below 100% due to new course content being added, the course will automatically be moved from "Completed" to "In Progress". This means that adding new content to the course will change completed users course status and the course will be automatically moved from the course history to "In Progress".

    Dynamic mode should be used for courses where it's important that new course content is completed by both new and old course participants.

  • Manual

    In Manual approval mode, course completion is manually controlled by an administrator or a Content designer. Course progress is tracked the same way as in Static and Dynamic modes but does not affect course completion in any way. Rather, an administrator or a Content designer sets the course as passed or failed for users.

    Manual approval should be used when a human should make the judgment whether a course participant has passed the course or not.

  • Off

    In this mode, course progress will not be tracked, and the course can never be completed. This mode is useful if you would like to have a course that can never be completed.

Enable the possibility for administrators or course instructors to take attendance for scheduled blocks and events. Course attendance is used to record/log attendance on scheduled sessions. To check attendance you need to use the Nelson Instructor App.

Required user attributes

Choose which user attributes are required
Select the fields that should be required to fill in and submit when creating a new, or editing an existing user.

ℹ️ To be able to set Title, Company, or Office as required, you first need to create your own user attributes to choose from. This is done in the settings shown below.

User retention policy

Automatically delete inactive users

Automatically delete users if they have not logged into Learnster for the configured number of days (selected when activating). Before users are deleted, they will receive warning messages (the warning message text can be configured under Notifications).

Automatically delete users that never log in

Automatically delete users after the configured number of days (selected when activating), that get a Learnster account but never use (log in) their Learnster account

Automatically delete users permanently after (days)

Normally, when a user is deleted in Learnster, their user account is "soft deleted". This means that their user data remains in the database and the user can be restored if wanted. This policy deletes the user and their data permanently.

❗️Please note, you normally don't have to change the settings of this policy, and please only make changes to it if you know what you are doing.

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