With version 16 of Learnster, you can use the new Notifications Center to improve communication with your Learners. Other examples of updates are better user administration so you can keep your user list relevant and up-to-date, and the option to hide single instructors. We hope you'll enjoy it! 🤠
Notifications Center ⬇
You can now improve communication with your Learners by using the new Notifications Center in Learnster U (and soon also in the Learnster App). The Notifications Center gives the Learners a clear overview of all messages sent from Learnster, which makes it easy to keep track of what's going on in the platform👇.
You can now send System Messages as an Email, a Notification, or both. Simply tick the box next to the type of message you want to send or untick the message option you don't want to use👇.
You can add separate message text in Emails and Notifications. To edit the text for messages in the Notifications Center, click the Notification tab, and edit the text. If you have activated multiple languages in your Learnster platform, click the dropdown menu to edit the message text in the different languages👇.
📣 With this added feature, we will also update our terminology. What was previously called "Notifications" is now called "System Messages." "Notifications" will instead be used as the term to describe the "System Messages" that are sent to the Notifications Center.
Hide Single Instructor ⬇
When assigning Instructors to a course, you have previously had the option to show/hide all Instructors for the learners in Learnster U. Now, you can choose to show/hide single Instructors and can decide who should be displayed for the learners in the course information tab. To hide, just hover over the instructor's name and click the eye to hide👇.
Catalog Enrollment Message – "Anything we need to know?" ⬇
When including a course in the Course Catalog, your Learners can add a message when they register for a course. You can now choose to enable or disable this option (it's enabled by default). To do this, go to Course Settings > Catalog and tick the box shown in the image below (you first need to set the "Include in Course Catalog" toggle to on)👇.
When the box is ticked, this is how it looks for learners when they register for a course in the Course Catalog in Learnster U. This field is optional, so Learners can choose to add a message or not👇.
To view messages that Learners might add with their registration, go to the course and open the Learners tab. If a Learner has added a message, there will be a note icon next to their name. To open and read the message, just click the icon👇.
Delete scheduled actions from automation rules ⬇
Have you ever built a really smart automation rule, felt really happy about it, scheduled a bunch of actions, and then changed your mind? It happens! 😅 The good thing is that it's now really easy to remove your scheduled actions and simply build the automation rule you actually wanted. When deleting an automation rule, you will now get the option to keep your scheduled actions or remove them. If you've consciously scheduled a bunch of actions to be executed later, you can choose to keep your scheduled actions. However, if you want a redo and clear all scheduled actions from an automation rule, you can simply click "delete scheduled actions," and no more actions from that rule will be carried out 💡.
Automatically delete deactivated users ⬇
As an Admin, you can Deactivate users in Learnster. This is not the same thing as being Non-active (i.e., not logged in to Learnster for x number of days). A user that is Deactivated will not be able to access Learnster. Deactivating a user is either done manually by an Admin, execution of an automation rule, or integration. In the User menu in Studio, deactivated users have a grey dot next to their name, and if you open the user card, you can activate/deactivate a user with the toggle in the top right corner👇.
To keep your list of users relevant and up to date, you can now set retention rules to automatically delete users that have been deactivated for x number of days. To find the settings for User Retention Policy, go to >Settings >General >User Retention Policy. Toggle the switch and set the number of days a user should be deactivated before automatically being deleted.
User retention policy option to Permanently delete users ⬇
On the same topic, we've also added an additional option to the User Retention Policy settings. You can now choose if a user should be automatically soft or permanently deleted when deleted by a rule.
Let's clarify the two different options 🔍.
Soft delete – is when a user is deleted from Learnster, but the user information is still kept in the database for a period of time. If you add a user to Learnster that is currently soft deleted, the user will be restored. When a soft deleted user is restored, the user will still have the same course history and user information as when they were deleted. Teams, Tags, and assigned courses will, however, be removed from the user card.
Permanently delete – is when a user is deleted from Learnster together with all data and information connected to the user. If you add a user to Learnster that has been permanently deleted, a completely new user will be created.
Manually deleted users in Learnster are soft deleted per default. So, for all your soft-deleted users, you can, of course, decide how long they should remain soft-deleted before automatically being permanently deleted. Just choose your preferred amount of days in this setting👇.